How To Choose A Good Carpet Cleaning Company

Experience, professionalism, a variety of services, and affordable rates are a few things to keep in mind while on your quest for the right carpet cleaning company. Before you make your decision, we have put together a few tips for you to consider.

Good First Impressions

Believe it or not, you can tell a lot about a carpet cleaning company just by your first interaction with them — even when calling to book your appointment. How polite and professional are they? Were they able to answer your questions and address your needs? Did they take the time to help you or did you feel rushed?

A good carpet cleaning company will leave you with a good first impression. You will feel heard and feel as though you got the answer you needed. And, it will be easy to schedule an appointment for them to come out, too.

Cleaning Products Matter

Ask the potential carpet cleaning company what type of products they will be using on your carpet. If they provide you with the name, jump online and do some research. Otherwise, discuss with them the importance of only having non-hazardous cleaning products used on your carpets.

Think about kids and pets who spend a lot of time on the floor. Using harsh chemicals may leave your carpets with stellar results, but they can also put your loved ones at risk.

Check the Reviews

Paying attention to online reviews can be tricky. You don’t want to solely focus on them, but taking a look at reviews with a discerning eye can help you gain some perspective on the company.

Are there more bad reviews than good ones? Are there more good reviews than bad ones?

Carefully read through them and get an idea. Everyone is entitled to a bad day or two so if there are only a couple of not-so-good reviews, this doesn’t mean the company isn’t a good choice.

As you go through all of the reviews, consider reading those that were posted most recently. Companies grow and change and the service they provided 3 years ago could be much different than what you’d receive today.

Finally, for those who posted a bad review — did the company respond? Did they provide a resolution or did it turn into conflict?

Ask About Their Pricing

You want a carpet cleaning company that is going to be up-front and transparent when it comes to their charges. This way, you are less likely to be blindsided once the treatment has been finished.

Ask about their pricing so you gain an understanding of how it works. And always get a written estimate.

Frequently Asked Questions

How often should I have my carpets cleaned?

Ideally, you should have your carpets cleaned at least once each year — and more often for the high-traffic areas. This will remove all the unwanted debris and markings while keeping the air in your space healthy, too.

How long will it take to clean my carpets?

It depends on the size of the carpet. For small rugs or rooms, it may only take about 30 minutes. Larger rooms or the entire home may take a couple of hours. Your cleaners will be able to give you a general estimate of time before the job begins.

Carpet and Upholstery Cleaning in Hudson Valley, NY

If you are interested in transforming your space with a fresh, clean look, First Class Carpet & Upholstery Cleaning has the experience and skill to leave you with the best finish. Want to learn more? Ready to get started?